Returns & Exchanges

At TV Beds, we want you to be completely satisfied with your luxury sleep experience, which is why we offer a 14-day return window for all unused and unassembled products. If your new bed doesn't perfectly suit your home, our dedicated support team is here to assist with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or phone within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Item

  Ensure the bed frame and electronics are disassembled and securely packed in their original packaging to prevent damage during transit.

• 3.
  Schedule Collection

  Once your return is approved, we will coordinate with our specialized furniture couriers to schedule a convenient pickup time from your residence.

• 4.
  Inspection and Refund

  After our warehouse team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 7-10 business days.